Are You a New (and Confused) Global Discovery Vacations Member? Our New Member Relations Team Can Help!

Are you a new Global Discovery Vacations member? Are you wondering exactly what it is you’ve just purchased? Need to know what your benefits include? Curious about what your stars can be used for?
If you answered “yes” to any of those questions, then our New Member Relations department is just for you!

With one phone call to New Member Relations, one of our dedicated agents will walk you through every aspect of your membership, from A to Z. They will not only give you an overview of your account and member benefits, but they will also make sure you understand how to book travel and get the most out of your membership. After speaking with New Member Relations you’ll be booking travel like a pro in no time at all!

Are you ready to dive into your new membership and begin traveling? Great! Here’s where and when you can reach our New Member Relations team:

New Member Relations

(800) 285-6665

Monday – Thursday 8:00 a.m. to 8:00 p.m. CST
Friday 8:00 a.m. to 7:00 p.m. CST
Saturday 8:30 a.m. to 5:00 p.m. CST

Stacey is a writer with an eye for design. She’s been with Global Discovery Vacations since 2004, directing the creative department. Her passion for the written word is equal only to that of rescuing dogs and playing volleyball.

10 thoughts on “Are You a New (and Confused) Global Discovery Vacations Member? Our New Member Relations Team Can Help!

  1. I really need some help getting started using our new purchase. I want to begin booking but it’s been a while since we purchased and have yet to use it.

  2. I’m a new member and I would like to use the first week of our vacation and I called your customer service and I was connected to the expressway department but all the representatives were busy, I left a message and hoping somebody will call me back today 02/20/13. Pls help me how to use our first week of vacation.

    • Hi, Eva. Our New Member Department was short staffed due to recent severe winter snow storms in our area. Please give them another try today and they will be happy to assist!

  3. I am a new member having trouble using the website. We will be in the Netherlands Jan.2015 thru May 16 2015 we are looking to book some vacations and need help.

    • Hi Mary,

      Welcome to the club! We encourage you to call the New Member Relations number (800) 285-6665 and a friendly representative will be happy to answer any an all questions you might have about your membership. They will even go over the website and all the benefits your membership gives you in more detail than we are able to give you here.

      We hope you find this resource helpful!

      -Happy Travels

  4. several months ago I had spoken directly to someone named “Scott” (don’t remember his last name) about my displeasure with our membership. I have lost his contact info, and I need to contact him. Please help! I know this man was a top executive there with GDV.
    Pamela Byrne

    • Hi Pamela,

      We have forwarded your information to the supervisor with whom you’ve been in contact. He has left you a message and sent you an email so please reply to him at your convenience.

      -Happy Travels

  5. Is there a way that I can communicate with Global during the day via email? Haven’t used the system in a while and want to explore using in December and don’t have my member # to sign on. Tough for me to call during the day because of my job.

    • Hi Kevin,

      We understand that jobs make it hard for members to get in touch with us, which is why we have extended hours that should help accommodate your schedule. You can reach us at (800) 879-7779 during the following hours:

      Mon-Thurs 8 a.m. to 8 p.m. CST
      Fri 8 a.m. to 7 p.m. CST
      Sat 8:30 a.m. to 5 p.m. CST

      We hope one of those times works for you to contact us and get your membership number!

      – Happy Travels

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